Coaching TERMS & CONDITIONS
Thank you for choosing me as your Coach! I’m excited to partner with you on this transformative journey to bring your goals to life. Together, we’ll embark on an incredible adventure, and I can’t wait to support you every step of the way.
Coaching is a powerful tool for guiding you toward the life you desire. I’m fully committed to showing up for you—and I hope you’ll do the same for yourself. Remember, meaningful results come from your dedication and active participation in this process.
Below, you’ll find the essential guidelines of my coaching practice. These guidelines apply to every client, and if you have any questions, please don’t hesitate to discuss them with me before signing.
SESSION INFORMATION
Session Timing-
This time is dedicated to allowing you to dig deep into the work and I strive to make this time as powerful as possible.
It is very rare for me to run late for your session. If this does occur I will endeavor, with your permission, to extend your session time.
If you are late for your appointment please be aware that due to other appointments or commitments, it is unlikely I will be able to extend your session time. If you are going to be more than ten minutes late for your session it is greatly appreciated if you could please let me know this with as much notice as possible.
Confidentiality-
All matters discussed between us whether in person, via phone, Zoom or email, or any other app will remain fully confidential.
I will keep and dispose of your records in accordance with appropriate privacy laws.
Sessions held onLINE-
While joining me for sessions I highly recommend that you wear headphones if you own a pair. This is to create a better quality of sound and cancel out ambient noise. You will notice that I wear them for these reasons too - it is amazing how much of a difference they can make!
If for any reason your computer camera is not working I will turn mine off as well. It is much more difficult to work when one person can see the other and the other can’t, rather than both either being visual or not. Please be aware that just because we cannot see each other does not mean I am working in a more relaxed way than if you can see me. I give my full attention to everyone I am working with no matter the circumstances.
If working from a mobile rather than wi-fi internet connection it can impact the call (particularly video) considerably. I use a stable connection for the best quality possible, but if you are using a mobile one this may impact the quality and speed of our connection. In this instance, it is usually best to turn the camera off. Please note this is also the case if you are on a data plan and have used up most of your allocated data, therefore slowing the speed down.
OPERATING HOURS
My office hours are 10am -2pm Tuesday through Thursday. You are welcome to contact me via email, and I will strive to reply to your emails within a 48-hour time frame where appropriate.
Please note that any work that you would like for me to go over prior to our coaching session, will need to be emailed no later than 48 hours prior to that session.
CONTACT DETAILS
Email- hello@taokroesche.com
Instagram- @taokroesche
Facebook- @taokroesche
COACHING METHODS
Methods-
You acknowledge that the coaching session may be personally challenging and give rise to feelings such as frustration, stress, and annoyance. You will not hold me liable for any loss or cost incurred by you in the event of mental, physical, or emotional stress, or distress caused directly or indirectly in relation to your coaching series. You will indemnify me in the event of any such claim.
Actions-
You will only gain wonderful momentum with your coaching if you undertake agreed actions. You will not hold me responsible for not achieving, (in whole or part), any of your goals and recognise that outside of coaching sessions your stated actions can only be carried out by yourself.
COACHING COMMITMENT
Once we begin our coaching session, I consider myself to be fully committed to you and your success. I know you will be committed to you too. This commitment includes completing the coaching session from start to finish, including any financial commitment that accompanies that.
CANCELLATIONS AND RESCHEDULING
Your session time is reserved especially for you with preparation done by me ahead of time. I value our time together and know you will too by respecting and keeping your appointment. Repeated rescheduling or cancellations is not recommended as it can impact your ability to be in action to achieve your goals. It is my role as your coach to hold you accountable to your highest potential.
Therefore your coaching session must be completed within 3 months after booking in. After this time frame, I have the discretion to cancel any remaining sessions in your series.
I understand that sometimes things do arise and you may need to reschedule or cancel your session. I do not charge cancellation fees for this, but do encourage you wherever possible to please give me as much notice as you can to change our usual time.
INTELLECTUAL PROPERTY
You have no right to use, share or reproduce any of the processes, techniques, presentations, methodologies, or materials used by me in your coaching session, outside your coaching session. You must not at any time reproduce materials given to you except for your own personal use.
You have no right to use, share or reproduce any of the processes, techniques, presentations, methodologies, or materials used by me in your coaching sessions, outside your coaching sessions. You must not at any time reproduce materials given to you except for your own personal use.